Keyring shows as "Referenced" even after deleting all references

Products

• Advanced Secure Gateway Software - ASG
• ProxySG Software - SGOS

Issue/Introduction

The purpose of this article is to provide a way to avoid having the issue in which a certificate seems to be referenced when we are trying to install a new one with a similar name.

For example, if we have an old keyring called "self-signed-cert" and a new one called "Self-Signed-Cert"

 

Cause

Older SGOS versions don't allow the keyring to have the same name but with different capitalization. This is now restricted in newer SGOS versions, as when we create a new certificate in the new keyring an error indicates there is a duplicate.

Resolution

When migrating from an old certificate to a new one, always use different names for the keyrings. For example, from "self-signed-cert" to "Self-Signed-Certificate"