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SEPM Console Security Status shows attention needed for "Locked LiveUpdate Content Policies"

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Article ID: 172047

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Updated On:

Products

Endpoint Protection

Issue/Introduction

After logging in to Symantec Endpoint Protection Manager (SEPM) console,  the Home page Security Status shows attention needed. When clicked on 'View Details', "Locked LiveUpdate Content Policies" option shows Red alert.

Security Status shows attention needed for "Locked LiveUpdate Content Policies".

Cause

The 'LiveUpdate Content Policy' has been corrupted.

Environment

SEPM 14 RU1 MP2.
RU - Release Update
MP - Maintenance Patch

Resolution

Follow below steps to resolve the issue:
  1. Under Policies > Select LiveUpdate Policy > Click on LiveUpdate Content Policy tab.
  2. Either create a new LiveUpdate Content policy or import a working LiveUpdate Content policy from a good SEPM and assign it to the necessary groups.
  3. After sometime, you can perceive under Home > Security Status, View Details shows Good (as shown in below screenshot) for Locked LiveUpdate Content Policies.

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