Restore Endpoint Protection Manager servers after issues with hardware

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Article ID: 172011

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Updated On:

Products

Endpoint Protection

Issue/Introduction

A hardware or other failure has caused a Symantec Endpoint Protection Manager (SEPM) server to shut down unexpectedly.

Environment

  • Microsoft Windows Server 2008
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2016
  • Microsoft SQL Server

Resolution

If you are using a Microsoft SQL Server database instead of an embedded database, you do not need to take any special precautions when restarting a SEPM server if the database is on a different server.