Restore Endpoint Protection Manager servers after issues with hardware

Products

• Endpoint Protection

Issue/Introduction

A hardware or other failure has caused a Symantec Endpoint Protection Manager (SEPM) server to shut down unexpectedly.

Environment

• Microsoft Windows Server 2008
• Microsoft Windows Server 2012
• Microsoft Windows Server 2016
• Microsoft SQL Server

Resolution

If you are using a Microsoft SQL Server database instead of an embedded database, you do not need to take any special precautions when restarting a SEPM server if the database is on a different server.