Unable to start Enterprise Manager in Z/Linux.

Article Id: 17197

Status: Published

Updated On: 17-12-2018 13:13

Legacy Id: TEC1692199

Products:

CA Application Performance Management Agent (APM / Wily / Introscope) , INTROSCOPE

Issue/Introduction:

Getting the following errors when trying to start 10.5.2 EM on Z/Linux.

Is running EM on Z/Linux supported?

12/15/17 02:33:34.997 PM EST [ERROR] [main] [Manager] The EM failed to start. /tmp/librocksdbjni2682716695880978858.so: /tmp/librocksdbjni2682716695880978858.so: wrong ELF class: ELFCLASS32 (Possible cause: endianness mismatch)

12/15/17 02:33:35.044 PM EST [INFO] [main] [Manager] Shutting down the Isengard server

Environment:

Release:
Component: APMISP

Resolution:

Per our Compatibility Team, currently running Enterprise Manager is not supported on Z/Linux.

Additional Information:

Applies to all APM versions including the current one 10.7.