A Blue Screen is seen when installing Micro Focus Rumba with Endpoint Protection installed

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Article ID: 171948

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Updated On:

Products

Endpoint Protection

Issue/Introduction

When installing Micro Focus Rumba while Symantec Endpoint Protection (SEP) is installed, a Blue Screen (BSOD) is seen with a bugcheck 18 error.

Bluescreen with bugcheck 18

Cause

Symantec is currently investigating the cause of this issue.

Environment

Windows 10 1803

Resolution

Symantec is currently investigating this issue and this document will be updated when a solution is available.