SSL Certificate shows expired in SpanVA after upload

Products

• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced
• CASB Audit
• CASB Gateway
• CASB Gateway Advanced

Issue/Introduction

After uploading a valid SSL Certificate (cert) SpanVA reports that the certificate has expired.

Certificate Expired under SSL Certificates for CASB SpanVA

Cause

SpanVA checks the Certificate to verify with New Line Character before and after text within the certificate.

The original cert looked like this:

Resolution

Work through the following remedial steps:

1. Delete the old cert from the SpanVA
2. Edit the cert to include the New Line Character as seen below here and implement on SpanVA: