Recommended steps to reduce apache agent logging level

book

Article ID: 17193

calendar_today

Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction



I just noticed that SiteMinder appears to be logging some detail to our IBM HTTP Server (IHS) logs, i.e. 

/var/ibmihs/devtruecomp.aetna.comSSL/logs/errors 
[20/Dec/2017:13:07:37] [Information] SiteMinder Agent 
SiteMinder agent is enabled. 

How is this possible when we have a configured ACO to log to this file: LogFileName = /var/ibmihs/devtruecomp.aetna.comSSL/logs/webagent 

The reason why this came up as well is due to the difference in log formats, which is causing some inconsistency with applications like splunk. IHS currently logs in the following format: 

[Wed Dec 20 13:07:37 2017] [notice] IBM_HTTP_Server/8.5.5.11 (Unix) configured -- resuming normal operations

Environment

Release: SOASMU99000-12.5-SOA Security Manager-Upgrade
Component:

Resolution

The recommended step is to reduce apache agent logging level to suppress redundant semaphore message from logging in error.log, step are documented below:  

https://docops.ca.com/ca-single-sign-on/12-52-sp1/en/configuring/web-agent-configuration/advanced-configuration-settings/apache-web-server-settings  

https://docops.ca.com/ca-single-sign-on/12-6-01/en/configuring/web-agent-configuration/advanced-configuration-settings/apache-web-server-settings 

"Restrict IPC Semaphore-Related Message Output to the Apache Error Log ...  
Example: Define the nete.stderr.loglevel parameter in trace.conf  

In the following snippet from trace.conf, the nete.stderr.loglevel parameter is configured to restrict the Web Agent to log only IPC semaphore-related error messages to the Apache error log:  

# CA Web Agent IPC logging levels  
nete.stderr.loglevel=error 

Check if this setting is the same in the environment. Also, see how the documentation details how the logs are configured to work with each other.