Unable to run a task while another task is running against the endpoint

Products

• IT Management Suite

Issue/Introduction

When you want to run a task against a computer that is already running a task, you may notice that the new task does not run against the endpoint until the first task completes. No error message given in logs.

Cause

This is working as designed.  In order to have another task execute, while one is currently executing, you need to make sure that each task inside the client task job, is configured to allow other tasks to run while running this task.

Environment

ITMS 8.x

Resolution

Go to each task that is part of the task job and modify the task options to allow other tasks to run while running this task option.