Ghost Solution Suite Console doesn't work properly when resized.

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Article ID: 171893

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

When the Symantec Ghost Solution Suite (GSS) console is launched the GUI, the buttons, and menus are locked to the size they are when the console was first launched.   Resizing the console does not function properly.  

There is no associated error message, but the console does not display correctly after resizing.

Cause

The cause of this issue is a defect in the product.  It is scheduled to be fixed in a future release.  Please subscribe to this article to be notified when updates to this issue are made.   

 

 

Environment

GSS console installed on a windows system. 

Resolution

To work around this issue the GSS console can be set to the desired size and then exited and then relaunched.   The console will then launch in the same size as it was when it was closed and work at that resolution.

Symantec Corporation has acknowledged that the abovementioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec is committed to product quality and satisfied customers.

There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here.  Please note that Symantec reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Symantec Sales, please refer to the following Web site:

http://www.symantec.com/business/index.jsp

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