Why does 'Include Process Actions' setting create 'Open Process' links instead of link on Process ID?
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Why does 'Include Process Actions' setting create 'Open Process' links instead of link on Process ID?
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Article ID: 171819
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Updated On: 10-02-2019
Products
Workflow SolutionServiceDesk
Issue/Introduction
In a report when 'Include Process Actions' setting is enabled an additional 'Actions' column is created in the end of the report with 'Open Process' links instead of placing a link on Process ID column.
Normally, Process ID column becomes a link to the process view page.
Environment
Workflow
ServiceDesk
Resolution
'Include Process Actions' has two different ways of creating links:
If there is a 'Report Process Id' column from Process data included in report, this will become link. Any other Process Id column - even if they contain the same data - will not work this way
If that column is not included, an additional 'Actions' column is added to the report with 'Open Process' links.
Link target is the same regardless of where the link is placed.