Stop error 0x44 on a system with Endpoint Protection

Products

• Endpoint Protection

Issue/Introduction

You experience a stop error with Bug Check 0x00000044 (MULTIPLE_IRP_COMPLETE_REQUESTS) on a system running Symantec Endpoint Protection (SEP).

MULTIPLE_IRP_COMPLETE_REQUESTS (44)

Cause

• When two AutoProtect threads try to complete the same IRP.

Environment

• Microsoft Windows

Resolution

This issue was resolved in version 15.0.35 of our Auto-Protect driver, which shipped in SEP 14.2. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.