Stop error 0x44 on a system with Endpoint Protection

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Article ID: 171811

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Updated On:

Products

Endpoint Protection

Issue/Introduction

You experience a stop error with Bug Check 0x00000044 (MULTIPLE_IRP_COMPLETE_REQUESTS) on a system running Symantec Endpoint Protection (SEP).

MULTIPLE_IRP_COMPLETE_REQUESTS (44)

Cause

  • When two AutoProtect threads try to complete the same IRP.

Environment

  • Microsoft Windows

Resolution

This issue was resolved in version 15.0.35 of our Auto-Protect driver, which shipped in SEP 14.2. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.