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Citrix Share File preview not working


Article ID: 171804


Updated On:


Web Security Service - WSS


Citrix Share File returns a browser error when trying to use the "Preview" function.

Error Messages on browser's dev. console:


This is caused by Share File not being entirely compatible with our SSL Interception technology.


Add the following URLs to SSL Interception Exemptions:
( > Service > SSL Interception > Exemptions > Destinations).

Note that you can save these URLs on a Notepad to import them as a URL list.

Citrix Knowledge Base article: