Upgrading Security Analytics from a TAR file

book

Article ID: 171751

calendar_today

Updated On:

Products

Security Analytics

Issue/Introduction

Instead of using the Upgrade Settings page on the web UI, the user may want to install the software upgrade from a TAR file.

Environment

Security Analytics 7.3.1 and later. Must have root access to the appliance and be able to transfer a file to the appliance using SCP or the equivalent.

Resolution

  1. Obtain the TAR from Symantec Support or upgrade.soleranetworks.com/upgrades. The username and password are your license key.
  2. On the appliance log in as root.
  3. Go to the /ds/upgrade directory and delete any files that are there.
  4. Verify that the directory /home/apache/tmp/upgrade_iso.d exists and that it is empty. If it does not exist, create it.
  5. Transfer the TAR to /home using SCP or the equivalent.
  6. In /home run the upgrade script.
/etc/utils/verify-reboot-upgrade.sh atpsa-7.3.3-99999-x86_64-DVD.tar
  1. When the script has successfully run, /home/apache/tmp/upgrade_iso.d should be empty, and you should see the following files and directory in /ds/upgrade:
/images
atpsa-7.3.3-99999-x86_64-DVD.iso
ks.cfg
metapocrypha.patch
monit.state
  1. Reboot.