ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Errors "bmserver crashed on signal 6", and 'panic: "__b_len > 0" is false' for Messaging Gateway

book

Article ID: 171740

calendar_today

Updated On:

Products

Messaging Gateway

Issue/Introduction

An alert from the Control Center indicates that there was a problem with the Messaging Gateway.

The alert:

bmserver crashed on signal 6 on [hostname]
exit code: 0x0086

Program output:
panic: "__b_len > 0" is false at ...

Storing data in ...

Cause

This is a known issue that is currently being investigated.

Resolution

However, under most circumstances the scanning services will restart automatically and the proceed normally and no further action is necessary.

If you are experiencing this issue, please subscribe to this article for updates.

Powered by Wolken Software