ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Why isn't Content Analysis getting virus updates?
Article ID: 171719
Content Analysis Software - CA
ProxySG Software - SGOS
The network administrator gets an email notification that the antivirus update failed.
It’s possible that the DNS server was temporarily down or some other network problem interfered with the virus update. Try forcing the update: