Dat files building up in learnedapps folder with Application Learning disabled

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Article ID: 171716

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Updated On:

Products

Endpoint Protection

Issue/Introduction

You notice a build up of .dat files in the following locations with Application Learning disabled at both the Site and Group level.

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\inbox\learnedapp\computerapp
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\inbox\learnedapp\apps

 

Cause

With Application learning disabled at the group and site level a smaller set of data will continue to be uploaded. This smaller set of data is related to threat detection data and is required by the Symantec Endpoint Protection Manager (SEPM).

Resolution

This issue is fixed in Symantec Endpoint Protection 14.2 MP1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.