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Fatal error occurred in module 'AMAgent.dll (8.0.3338.0)' in 'AeXNSAgent.exe'
Article ID: 171704
Inventory Solution 8.0 HF6
This issue is fixed in the v4 or later Inventory fix rollup. It can be found HERE
. Steps to apply the fix are below.
- Log onto the Symantec Management Platform (SMP) server with the Application Identity credentials
- Extract the archive downloaded from the linked article to a folder on the SMP Server that is not the install directory for Altiris.
- Run PFInstaller2.exe and choose to install.
- Enable the plug-in upgrade policies for Inventory Plug-in and Application Metering.