When using Symantec Endpoint Protection Mobile's (SEP Mobile) AirWatch integration, you notice that the sync between SEP Mobile and AirWatch stopped working.
The error: "wrong username or password", appears in the SEP Mobile Management Console :
AirWatch confirmed that there has been a change in the permissions for administrators account in their 9.3 version.
A detailed knowledge article from AirWatch on this change is available here: https://support.air-watch.com/articles/360003873834
The AirWatch Administrator should change the SEP Mobile's API user's password, and input the new password in SEP Mobile's "Basic Integration Setup" password field.