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SSL Visibility Appliance doesn't send retransmit packet (decrypted packet) to active device on Active In-line configuration.

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Article ID: 171697

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Updated On:

Products

SSL Visibility Appliance Software

Issue/Introduction

SSLVA running version 3.x doesn't send the retransmit packet to Active Appliance.   

When the SSLVA sees the Active device drop a frame it believes it does this for a legitimate reason and therefore, follows suit and does not forward any other frames.

Environment

SSL Visibility Appliance is deployed with a active in-line appliance on the application port.

Cause

When the SSLVA sees the Active device drop a frame it believes it does this for a legitimate reason and therefore, follows suit and does not forward any other frames.  This condition only exists in the SSL Visibility versions 3.x.  

Resolution

It is an expected behavior for SSL Visibility 3.x and considered works as desiged.