This instruction is relevant both for new customers and upgrading customers, only if your environment meets all of the following conditions:
Policy rule contains website categorization object (URL Categories or Risk Levels) and shows the following warning message (see attachment):
"Failed to access Symantec Global Intelligence Network (internal error: -2006)"
The secured communication between Symantec Threat Isolation Gateway (STIG) and Symantec Global Intelligence Network (GIN) is using a client certificate that must not be intercepted.
Next-hop proxy must not intercept SSL for traffic that matches the following criteria:
Specific instructions for ProxySG: