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DLP Endpoint agent causes delays when files are opened.
Article ID: 171640
Data Loss Prevention Endpoint Prevent
Symantec Data Loss Prevention (DLP) Endpoint
- When the DLP Endpoint agent is enabled, some computer functions like opening files (.pdf, .xls, etc.) have long delays.
- DLP Agent on Citrix with AppSense causing performance issues
- Conflict between AppSense application(s) and DLP Agent.
- DLP 14.X
- DLP 15.X
- Citrix Virtual Desktop Environment (VDI)
White list Appsense executables per How to white list or exclude an application from DLP Endpoint agents).
See https://community.ivanti.com/docs/DOC-46994 for more details about AppSense .exe Exceptions.