The VIP certificate in VIP Enterprise Gateway (VIP EGW) has expired and needs to be renewed.
A new certificate has been issued from the VIP Access Manager and imported successfully in VIP EGW.
When performing the action to "Use this key" on the new certificate, the error occurs.
Internal error: The VIP Certificate could not be replicated. Please try again.
openssl.exe in C:\Program Files (x86)\Symantec\VIP_Enterprise_Gateway\tools is responsible for processing this request. That file may be missing, renamed, or isolated/blocked by a security policy.
1. Check for the presence of openssl.exe in \Symantec\VIP_Enterprise_Gateway\tools folder.
2. If renamed, rename it back to "openssl.exe". If missing, do a fresh install of the Enterprise Gateway on a test server, copy that file from that server, then dispose of the test server.
3. Restarting EGW services is not required.
4. Use the newly imported VIP certificate