Advanced Secure Gateway
Users are not able to access a certain website sporadically
#test content-filter website-to-be-test
Testing URL 'http://website-to-be-test/'
Blue Coat: unavailable
... date time "Dynamic categorization error: Service is not healthy." 0 500000:1 cerberian_api.cpp:104
... date time "Dynamic categorization error: entity not currently in use." 0 500000:1 cerberian_api.cpp:104
The issue is caused by corrupted BCWF database. Reload BCWF database does not resolve the issue. A full content download is required.
Follow the related KB article 166118 to: