Error 1460 DNS reverse lookup query could not find domain

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Article ID: 171621

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Updated On:

Products

Symantec Products

Issue/Introduction

Get a warning in Endpoint Agent Logs. See below:

Thread:
Level: WARNING
Source: AgentServices.NetworkInformation
Message: Added Only 169.254.86.149 to IP address map. Unable to find domain because: Timed out in DNS reverse lookup query for: 169.254.86.149 Error Code: 1460


 

Thread:
Level: WARNING
Source: AgentServices.NetworkInformation
Message: Added Only 169.254.86.149 to IP address map. Unable to find domain because: Timed out in DNS reverse lookup query for: 169.254.86.149 Error Code: 1460

 

Environment

Endpoint agents may see slow performance.

Resolution

Start with restarting the endpoint computer, so it might get a network IP address and not a self-signed IP address. 

If this does not work fix the network or network card on the endpoint computer.