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How to increase the max number of child nodes visible in the tree. Currently fixed 500 value: "More than 500 items in this folder..."


Article ID: 171619


Updated On:


IT Management Suite


The customer has 2000 resources imported from his AD OU.  He would like to see all of them in the tree view Under Organizations views and groups > Asset by Cost Center instead of just the top 500.  He would like to be able to customize this (increase the number).



ITMS 7.1, 7.5, 7.6


  1. Go to ....\ProgramData\Symantec\SMP\Settings\CoreSettings.config
  2. Locate string 'ConsoleTreeFolderMaxChildItems'  and change it to any number you like.
    Default value is 500 in 7.1 and 200 for 8.0 and 8.1
  3. Refresh whole page or reopen it in browser to refresh cache.

Note: By increasing this value you may get in some performance issues while loading the tree view; however, those should be minimal since multiple improvements has been made in the SMP 7.1 SP2 release around tree loading time.