Exported Event show a different Time Stamp than the Real Time within the United Management Console

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Article ID: 171599

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Updated On:

Products

Data Center Security Server Advanced

Issue/Introduction

Events exported via the Data Center Security United Management Console (DCS UMC) in .xls format show a different Time Stamp than the Real Time within the UMC Console.

Cause

It’s By Design, UTC vs CST.DCS stores the Reports in UTC Time Frame, the PC the DCS UMC Console is running on is what's translating it.

Environment

Windows

Resolution

To synchronize time set the PC running the DCS UMC console to UTC then both the Time Stamps will match.

Otherwise, manipulate the data (Add or Subtract the time as per the Real-Time Events Time Stamp) to get it to a different Timezone (example: Excel has this feature).

To Set the UTC Time Zone

  1. Go to Start > Control Panel > Date and Time
  2. Under Time Zone > Click on Change Time Zone
  3. Set to UTC