ATP creates duplicate file fingerprint lists in a SEPM replication environment

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Article ID: 171593

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Updated On:

Products

Advanced Threat Protection Platform

Issue/Introduction

Advanced Threat Protection (ATP) Platform creates duplicate file fingerprint lists in a SEPM replication environment

  • No error message in ATP Platform logs.
  • Within SEPM, the External Communications Policy on a client group may show multiple blank entries within the list of Private Insight servers.

Environment

  • ATP Platform 3.0.5 or 3.1.0.
  • ATP Platform is configured to connect to one or more Symantec Endpoint Protection Managers (SEPMs) as a SEPM Controller connection.
  • The SEPMs which ATP connects to with SEPM Controller connections replicate between SEPM sites.

Resolution

Please upgrade to ATP 3.2.0.