ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Add Cloud Root CA to Safari for SSL Interception


Article ID: 171561


Updated On:


Web Security Service - WSS


Enabling SSL interception on the Symantec Web Security Service requires you to also install an SSL root certificate, downloadable from the service portal, on each employee client browser. If you do not perform this procedure, employees receive certificate error pop-up dialogs for each SSL connection attempt.

Perform the following steps for Apple Safari browsers. The procedures assume that you have downloaded the root certificate from your Web Security Service portal account to a network location.


  • Safari on Mac and Windows