Learn how to properly use the Synchronization tool for Email Security.cloud and Web.Security.cloud.
The Synchronization Tool extracts user information from your LDAP directory service and makes the data available to the Email Security.cloud and Web Security.cloud services, including email and web Data Protection services. The synchronized user information includes email addresses and the user groups that each user belongs to. Once you establish connections to your data sources, you can run the tool manually or on a schedule, to ensure that your cloud security services have the most current data.
The Synchronization Tool is a Java executable that operates on a range of platforms that the Sun Java Runtime Environment (JRE) supports.
To download the Synchronization tool, select Tools > Downloads in the Symantec.cloud Management portal. If you already have JRE installed on your computer, select the version without JRE that matches your operating system. If you do not have JRE installed on your computer, select the appropriate version that includes JRE.
After you download and install the tool, a wizard guides you through the steps to establish connections and data extraction from your data sources. Each step is tested and verified.
For complete instructions on how to use the Synchronization tool, refer to "Download and license the Synchronization Tool" on page 9 on the Synchronization Tool Administrator Guide.
Check "Download Files" section of this KB article to download the guide.