Data Synchronization Tool for Email Security.cloud services
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Data Synchronization Tool for Email Security.cloud services

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Article ID: 171555

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Updated On:

Products

Email Security.cloud

Issue/Introduction

The Email Security.cloud Synchronization Tool extracts user information from your LDAP directory service and makes the data available to the Email Security.cloud services.

The synchronized user information includes email addresses and the user groups that each user belongs to. Once you establish connections to your data sources, you can run the tool manually or on a schedule, to ensure that your cloud security services have the most current data.

Environment

The Synchronization Tool is a Java executable that operates on a range of platforms that the Sun Java Runtime Environment (JRE) supports.

Resolution

Download the Synchronization Tool

To download the Synchronization tool, select Tools > Downloads in the Symantec.cloud Management portal.

  • If you already have JRE installed on your computer, select the version without JRE that matches your operating system.
  • If you do not have JRE installed on your computer, select the appropriate version that includes JRE.

Installing the Synchronization Tool

See Installing the Synchronization Tool. After you download and install the tool, a wizard guides you through the steps to establish connections and data extraction from your data sources. Each step is tested and verified.

For complete instructions on how to use the Synchronization Tool, download the Synchronization Tool Administrator Guide under Attachments at the bottom of this article.

System requirements

Operating System

The operating system must support the Java Runtime Environment, version 1.6.0_19 or later. We have tested the tool with the following operating systems:

■ Windows Server 2003 R2
■ Windows Vista SP2
■ Windows 2008 R2
■ Windows 7 Professional SP1
■ Windows Server 2012 R2
■ Linux Fedora 20
■ CentOS Linux 5.11

We also support the tool on the Solaris platform.

Note: Not all these operating systems support the extraction of data from the Exchange Online and Office 365 data sources.

Memory

Minimum 1Gb

Note: The memory requirement depends on the amount of data that you synchronize and the log detail that you specify.

Disk Space

Minimum 1 Gb

Note: The disk space requirement depends on the amount of data that you synchronize and the log detail that you specify.

 

Additional Information

Attachments

1648612843345__synchronization_tool_administration_guide.pdf get_app