Systems in Cloud are not recognized as being in the Cloud

Products

• IT Management Suite
• Inventory Solution

Issue/Introduction

More and more customers are deploying servers / systems in the Cloud, with Amazon Web Services (AWS), Azure, and Google Cloud.  Currently some of these Cloud offerings are being detected as Physical Hardware.  Will Inventory be able to detect that these systems are in the Cloud so we can report and otherwise Manage them?

Cause

Current Inventory solution does not properly recognize Cloud Platforms.

Resolution

Development is aware of this situation and is working on adding this functionality to a future release, currently planned for 8.5 RU2.