Download a Web Security Service report in your system

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Article ID: 171521

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Products

Web Security Service - WSS

Issue/Introduction

The Symantec Web Security Service (WSS) allows you to download a copy of any report to your local system. For example, you want the report in a file format that you can merge into other documents. You can combine multiple PDFs or copy results from a spreadsheet into another project spreadsheet.

You can download the report in one of three formats:

  • PDF—Opens with Adobe Acrobat/Reader.
  • CSV—Comma-delineated file that opens with a compatible spreadsheet application (such as Excel).

    If the generated report begins with incorrect characters—for example: ï»¿Category—switch to the CSV (Raw) format.

  • XML—Exports report data in standard XML format to be opened by external applications.

Resolution

Procedure

  1. In Solutions mode, generate any report.
  2. In the upper-right corner, click the Download icon. The portal displays a Download dialog. 
    Download a Report
    1. Select the report Format.
    2. Specify how many Rows display in the report. For example, you are only concerned with the top 20 results.
    3. Click Download. The Web Security Service displays a dialog prompting you to select which application opens the file.
  3. Open the file with the appropriate application and save the file to your system.