The Auth Connector service name starts with "BlueCoat" instead of "Symantec"

book

Article ID: 171497

calendar_today

Updated On:

Products

Web Security Service - WSS

Issue/Introduction

Your Auth Connector (also known as "BCCA") service is running with the name "Blue Coat Auth Connector".

Cause

Old versions of Auth Connector (BCCA) run with this service name.
Newer Auth Connector (BCCA) versions will have a different service name: "Symantec Auth Connector".

Resolution

It is advised to update your Auth Connector (BCCA) to the latest version, since old versions may fail or have unpatched bugs that have been addressed in newer versions.