Maltego plugin downloads fail while going through the Web Security Service

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

When Maltego's desktop app is trying to download some plug-ins, is possible to have those downloads fail while protected by the WSS.

Environment

• Maltego desktop app installed.
• Protected by WSS.
• SSL Interception enabled on WSS Portal.

Cause

Maltego's apps have problems when other applications inspect its traffic.

Resolution

1) Identify the IP that Maltego app is trying to connect via some tool as TCPview, Fiddler or Wireshark.

2) Disable SSL Interception for the app by following article TECH246010