Data Loss Prevention (DLP) Upgrade from fails with error message "Permission denied" in the install logs.
[ERROR] com.install4j.runtime.beans.actions.InstallFilesAction [ID 6]: java.io.IOException: Permission denied
java.io.IOException: Permission denied
at java.io.UnixFileSystem.createFileExclusively(Native Method)
at java.io.File.createTempFile(File.java:2024)
at java.io.File.createTempFile(File.java:2070)
Upgrade of major version, e.g., 15.x to 16.x
Linux
Read-only permission was set for /TMP on RedHat Linux and not read/write permissions.
Made changes to the DLP Service user by running the following command: setfacl -m u:<DLP-service-user>:rwx /tmp/