CEM gateway fails to start with error: Failed starting Apache service: (OS 10013)An attempt was made to access a socket in a way forbidden by its access permissions

Products

• Patch Management Solution for Windows

Issue/Introduction

The CEM gateway server fails to start with the following error:

Failed starting Apache service: (OS 10013)An attempt was made to access a socket in a way forbidden by its access permissions.  : make_sock: could not bind to address 0.0.0.0:443
no listening sockets available, shutting down
Unable to open logs

Failed starting Apache service: (OS 10013)An attempt was made to access a socket in a way forbidden by its access permissions.  : make_sock: could not bind to address 0.0.0.0:443
no listening sockets available, shutting down
Unable to open logs

Environment

ITMS 8.1

 

Cause

Apache could not bind to port 443.  Loading IIS showed that port 443 was already bound in IIS.   Removing the binding in IIS allowed for apache to bind to port 443.

Resolution

Validated that the port was not already bound.  In this case port 443 was already being used by IIS.  Removing the binding in IIS allowed the CEM gateway to start.