Endpoint Protection client is not honoring the LiveUpdate policy

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Article ID: 171435

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Updated On:

Products

Endpoint Protection

Issue/Introduction

During a clean installation or a migration from 12.1 to 14.x using a client installation package without definitions the Endpoint Protection client might connect to Symantec LiveUpdate sources instead of the hosts specified in the LiveUpdate policy.

Cause

Deploying a client without definitions will trigger a repair function, which will attempt to download new definitions. If the repair function is triggered before the LiveUpdate policy has been applied the client will try to connect to the default Symantec LiveUpdate sources

Resolution

This issue is fixed in Symantec Endpoint Protection 14 RU1 MP2  For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection