Need assistance creating an IPsec (Firewall/VPN) connection and point it to one of the Web Security Service Datacenters.
Follow the links below to get the "Step by Step" configuration depending on the type of deployment that you desire to do:
To configure the firewall device to use pre-shared key with a Static IP, the guide can be found here.
Configure the firewall device and the Web Security Service to use a preshared-key to authenticate the Peer-to-Peer connection (Several different firewalls are supported and indexed with their corresponding guide). The step-by-step guide can be found here.
The firewall performs a Simple Certificate Enrollment Protocol (SCEP) request to the Symantec Partner (Entrust) to obtain the certificate used to authenticate itself to the service.