HTML source code appears when a Track and Trace is performed

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Article ID: 171425

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Updated On:

Products

Email Security.cloud Email Encryption.cloud Email Threat Detection and Response

Issue/Introduction

HTML source code is appearing when performing a Track and Trace search. Note the cosmetic issue will not impact the ability to pull results via Track and Trace.

Recipient: <div class='searchSummary'>*@*.*</div> + Sender: <div class='searchSummary'>*@*.*</div> + Timezone: <div class='searchSummary'>GMT-05</div> + Date range: <div class='searchSummary'>Last half hour</div>

The HTML source code could vary depending on the search criteria being used.

Environment

Symantec.cloud Management Portal

Resolution

Symantec is aware of this problem and will update this document once a fix is implemented. You do not need to create a support case for this issue. You can subscribe to this document to be notified when there is an update.