Create Admin users in CloudSOC

book

Article ID: 171371

calendar_today

Updated On:

Products

CASB Security Standard CASB Security Premium CASB Security Advanced CASB Audit CASB Gateway CASB Gateway Advanced Data Loss Prevention Cloud Package

Issue/Introduction

The CloudSOC administrator needs to create a new admin user in CloudSOC with custom permissions. 

Resolution

To create an Admin user in CloudSOC, an access profile must be created first to include at least one Elastica app and one cloud service.

  • Click on users > access profiles on the top bar in the CloudSOC app.  
    Reference tech note “Using CloudSOC Access Profiles” found in the knowledge base under Administration.

If no access profile is created, the Admin tab is grayed out or disabled under “Add New Users > User status”.