When testing a URL to verify which category the URL is being categorized in ProxySG, Policy section states "none"?

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Article ID: 171363

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Updated On:

Products

Advanced Secure Gateway Software - ASG

Issue/Introduction

When testing a URL to verify which category the URL is being categorized in ProxySG, a new web page displays when verifying the category assigned to a URL.
In  the new web page, the "Policy"  displays a "none".


Configuration > Content Filtering > General > Diagnostics >  (eg. Symantec.com) > Test




 

Resolution


The reason why Policy states "none" is because the specific URL(eg. Symantec.com) is not referencing a custom built policy category in the Visual Policy Manager.