Task "Modified by" and "Started by" fields show the application identity rather than the logged in user
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Task "Modified by" and "Started by" fields show the application identity rather than the logged in user
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Article ID: 171361
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Updated On: 02-21-2025
Products
IT Management SuiteTask Server
Issue/Introduction
Why is the Task "Modified by" and "Started by" fields showing the application identity (AppID) rather than the logged in user?
When running a task but the task "started by" it has the service account in the field instead of the user account when logged in with the user/admin account.
Environment
ITMS 8.x
Cause
The IIS TaskManagement virtual application had anonymous access enabled
Resolution
Disable anonymous access on the Taskmanagement virtual application in IIS:
Open IIS Manager
Go to Default Web Site>Task Management
Double-click on "Authentication" in the middle frame under the Features View
Make sure the Status is set to "Disabled" under the Anonymous Authentication feature.