Workflow Solution Upgrade is Failing on System Check - IIS Error Message
Article ID: 171356
Updated On:
Products
Workflow Solution
Issue/Introduction
When attempting to install Workflow Solution update, the installer progresses to the page where it tests IIS readiness, and then displays an message. It will not progress any further.
Message:
Please make sure IIS is installed and IIS 6 Compatibility Mode is enabled.
Environment
ITMS 8.x
Cause
Missing Windows Services
Resolution
IIS 6 Compatibility Services were enabled, along with the World Wide Web PUblishing Service.
The following Windows Services needed to be started:
- IIS Admin Service - IISADMIN
- Web Management Service - WMSVC
- Application Host Helper Service – AppHostSvc
Feedback
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