Cannot Download and Distribute only selected Updates while creating Software Update Policy

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Article ID: 171326

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Updated On:

Products

Patch Management Solution for Windows

Issue/Introduction

How to select only certain Software Updates from one bulletin to be downloaded and distributed when Creating Software Updates Policy page.

For example, only distribute KBXXXX.exe from bulletin MS18-XXX.

Cause

Failed to download one or more of the Software Updates due to some network/proxy restriction.

Environment

Patch Management Solution versions 7.5.x, 7.6.x and 8.x.x

Resolution

As per the Patch Management product design:

If a bulletin has multiple Software Updates in it and all of them are applicable to the clients, when you create a Software Update Policy to download and distribute it, all those applicable Software Updates will be downloaded by the client. It is irrespective of whether or not you make a check-box when creating the Software Update Policy.

If you still do not want to distribute those necessary/applicable Software Updates to the clients, then follow the steps mentioned in below forum to remove the Software Updates from the Software Update Policy before it is turned ON.
https://www.symantec.com/connect/articles/how-edit-software-update-policy-addremove-software-bulletins-or-updates