List of ID-# error returns inside Protection Engine logs.

Products

• Protection Engine for Cloud Services
• Scan Engine
• Protection Engine for NAS

Issue/Introduction

 

Symantec Protection Engine (SPE) logs display an ID error similar to ID-## (ID-43).  There is no additional information describing the reason behind the returned value.

Resolution

The following lists ID # responses that are able to be returned within the SPE log files.

IS_STATUS_LU_NO_UPDATE_AVL_POST_ROLLBACK):24:
IS_STATUS_UM_DOWNLOAD_ERROR):31:
IS_STATUS_UM_DWNLD_UNKNOWN_ERR):32:
IS_STATUS_UM_INVALID_ARGS):33:            
IS_STATUS_UM_SESSION_CANCELED):35:
IS_STATUS_UM_DS_INIT_FAILED):36:
IS_STATUS_UM_DS_COMPONENT):37:
IS_STATUS_UM_DS_SEQUENCE_DATA):38:
IS_STATUS_UM_DS_SERVER):39:
IS_STATUS_UM_COMPONENT_ABORTED):40:
IS_STATUS_UM_INVALID_CHAR_IN_PVL):41:
IS_STATUS_UM_SEC_INVALID_GUARD_FILE):42:
IS_STATUS_UM_DOWNLOAD_INIT_FAIL):43:
IS_STATUS_UM_SESSION_LOCK_FAILED):44:
IS_STATUS_UM_COMPONENT_LIST_FAILED):45:
IS_STATUS_UM_UPDATE_LIST_FAILED):46:
IS_STATUS_UM_UPDATE_OP_FAILED):47:
IS_STATUS_UM_UPDATE_FILE_SYSTEM_ERROR):50:
IS_STATUS_UM_UPDATE_INVALID_PACKAGE):51:
IS_STATUS_UM_UPDATE_INVALID_ENV):52:
IS_STATUS_UM_UPDATE_TOKEN_EXP_ERROR):53:
IS_STATUS_UM_SERVER_SELECTION_OR_CALLBACK_REG_INIT_FAILED):54:
IS_STATUS_UM_SERVER_SELECTION_FAILED):55:
IS_STATUS_UM_AUS_DECOMPRESSOR_ERROR):56:
IS_STATUS_UM_SCRIPTENG_SCRIPT_ERROR):57:
IS_STATUS_UM_FAILED):58:
IS_STATUS_UM_INIT_FAILED):59:        
IS_STATUS_UM_DECOMPRESSION_ERROR):60:
IS_STATUS_UM_CALLBACK_ERROR):61:
IS_STATUS_UM_INVALID_RETURN_CODE_FOUND):68:
IS_STATUS_UM_RETRY_COUNT_REACHED_DEFS_FILE):69:
IS_STATUS_UM_ENCRYPTION_DECRYPTION_FAILURE):70:

To troubleshoot specific issues LiveUpdate debugging should be performed.  

See:  How to enable Liveupdate details logging on Symantec Protection Engine 7.5