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Intermittent connection with Unified Agent while going through VeloCloud


Article ID: 171272


Updated On:


Web Security Service - WSS


Intermittent connection with UA while using VeloCloud's SD-WAN service.


The SD-WAN performs some kind of protocol detection which conflicts with the traffic that UA sends to both the CTC and the Data Center.


Bypass from the SD-WAN the CTC IPs, the Portal IPs and the IPs from the Data Centers that you are connecting to.

Cloud Traffic Controller (CTC) addresses:

Portal addresses:

You can find the IPs for the Data Centers in the following KB: