Quarantine Administrators are users of Email Quarantine who have extended privileges. These privileges allow them to perform some administrative functions in Email Quarantine, including:
Viewing details of Email Quarantine accounts
Creating aliases and account groups to direct the spam of a distribution list or group of users to a single account
Logging on to another user's Email Quarantine account and managing their spam.
You can enter up to 100 Quarantine Administrator email addresses.
Select Services > Email Services > Email Quarantine > Apply to "Global Settings" or a specific domain and navigate to the Administrators section.
Enter each email addresses of your organization's Quarantine Administrators individually one at a time and push the "Add" button.
If you want to enter multiple addresses, then they must be separated with a semi-colon.
Advise each admin to use the reset password option on the Quarantine Log-In page, i.e., either "https://us.quarantine.symantec.com/" or "https://eu.quarantine.symantec.com/" depending upon your location