Unable to install MDM on iOS 11 - SCEP Error

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Article ID: 171171

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Updated On:

Products

Web Security Service - WSS

Issue/Introduction

When attempting to install iOS profile on iOS11x you receive a Simple Certificate Enrollment Protocol error on your mobile device.
 

  • SCEP Server has returned an invalid response or
  • SCEP Server has returned a nonvalid response or
  • Profile Installation Failed, The SCEP server returned an invalid response.

Cause

iOS 11 version has a SCEP server Certificate synchronization issue on the iOS operating system. Symantec cannot provide any resolution for this issue.

Environment

iOS 11x 
Mobile Device Management

Resolution

Submit a bug with Apple for more visibility of the issue.
Check Blue Coat Trust Page for any updates.