Scheduled Notifications not sent from Endpoint Protection Manager
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Scheduled Notifications not sent from Endpoint Protection Manager

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Article ID: 171130

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Scheduled Notification emails are not sent from the Endpoint Protection Manager.

 
  • ScheduledReporting Task log
2018-02-18 05:00:03.121 THREAD 209 FINE: getFirstReportServer->Current report server is: (SERVER NAME)
2018-02-18 05:00:03.121 THREAD 209 FINE: Skip: this server is NOT the reporting server
2018-02-18 05:00:03.121 THREAD 209 FINE: connection is null.

Cause

Endpoint Protection Managers listed in the Site Properties list are in the wrong order.
 

Resolution

Go to Admin > Servers > Local Site - Edit Site Properties
Move the Endpoint Protection Manager that is acting as the reporting server to the top of the server list.