Messaging Gateway only sends two alerts when license expires

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Article ID: 171085

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Updated On:

Products

Messaging Gateway

Issue/Introduction

Messaging Gateway does not follow the configured Alert schedule when sending alert messages for license expiration. License expiration alerts are sent once prior to license expiration and then once again immediately following license expiration. Alerts are not repeated following the second license expiration alert message.

Environment

Messaging Gateway

Resolution

This is a known issue and is currently under investigation.