Websites look wrong or appear differently than they should

Products

• Email Security.cloud
• Email Threat Detection and Response

Issue/Introduction

Websites look wrong or appear differently than they should when using the Email Threat Isolation service.

Environment

• Email Security.cloud
• Email Threat Isolation Service

Cause

End users may experience certain limitations when a website is isolated.

Resolution

The isolation platform would not render correctly sites that have/use:

• Java applets.

• Silverlight and sites that require only IE browsers.

• Flash as it is disabled by default.

Note that the Email Threat Isolation service supports the following browsers: IE, Edge, Chrome, Chromium, Firefox, and Safari.