Websites look wrong or appear differently than they should

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Article ID: 171047

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Updated On:

Products

Email Security.cloud Email Threat Detection and Response

Issue/Introduction

Websites look wrong or appear differently than they should when using the Email Threat Isolation service.

Cause

End users may experience certain limitations when a website is isolated.

Environment

  • Email Security.cloud
  • Email Threat Isolation Service

Resolution

The isolation platform would not render correctly sites that have/use:

  • Java applets.

  • Silverlight and sites that require only IE browsers.

  • Flash as it is disabled by default.

Note that the Email Threat Isolation service supports the following browsers: IE, Edge, Chrome, Chromium, Firefox, and Safari.